Originally from Wisconsin, Ronald Balzan is a former New York-based finance and strategy executive now living in the UK and France. A natural student of human behavior and stickler for truth and quality, he returned to school in his late 40s to better understand why we fail to solve solvable problems regularly, regardless of the stakes. He holds master’s degrees from the University of Cambridge (psychology and education, with distinction), the University of London (psychology) and the University of Rochester (finance and accounting) as well as bachelor’s degrees from Southern Methodist University (finance and economics). He suffers unnecessarily less and progresses more than he used to, and he hopes you will too.